experiential marketing agency
August 23rd, 2023 | 6 min read
  • Experiential Marketing

Hiring an Experiential Marketing Agency

What Is Experiential Marketing?

Experiential marketing is a strategy for brands to connect with their customers through hands-on and interactive experiences. It’s different from regular advertising because it focuses on immersive and interactive experiences to build a strong emotional link between your brand and the people you want to reach.

Instead of just trying to sell a product, it motivates people to become a part of what you’re offering. They can take an active role in brand-themed experiences related to your brand, such as attending a live event, trying out a virtual reality demo, or visiting a temporary pop-up store.

The goal is to make your customers feel as if they are part of the growth and story of your brand.

What Does An Experiential Marketing Agency Do?

An experiential marketing agency focuses on all the planning and execution for interactive and hands-on campaigns, such as product launches, pop-up shops, or mobile tours.

Instead of simply advertising your product or service, an experiential marketing agency will help plan a campaign by engaging multiple senses to create memorable experiences, that will help your brand build a stronger connection to your customers on a deeper emotional level.

An experiential marketing agency will often conduct extensive research to understand your audience’s needs, desires, and behaviors. They will then design experiences that resonate with these insights, ensuring that the message of your brand is communicated effectively.

The goal is to make your customers feel as if they are part of the brand, rather than just passive recipients of advertising. Which can lead to increased loyalty, word-of-mouth referrals, and ultimately, more sales for your business.

Why Is Experiential Marketing So Powerful?

Experiential marketing is not just about promoting a product or service, it’s about creating a holistic experience that resonates with your audience. By engaging them on multiple levels, through multiple senses, you forge a connection that transcends traditional advertising and can have lasting impacts on your brand’s success.

Here are some examples of focus areas that an experiential marketing agency, like Promobile Marketing, might incorporate into the planning of an experiential marketing campaign.

Emotional Engagement

Emotional engagement in an experiential marketing campaign creates strong connections between your customers and your brand, motivates customers to share their experiences with others, and helps differentiate your brand from your competitors.

Emotional engagement turns marketing strategies into human connections, fostering a sense of belonging and making your brand more appealing. It’s a core component that enhances almost every aspect of the relationship between your brand and your audience.

Memorable Interactions

Exciting experiences tend to stick in people’s minds. When you provide an unforgettable experience, your audience is more likely to remember your brand and the message you want to convey.

By engaging the senses, evoking emotions, and providing unique, hands-on experiences, you can create a memorable interaction that deepens the connection between your brand and your customers. These unforgettable moments can transform a simple product demonstration or brand activation into a story that resonates with the audience – increasing the likelihood that they will think of your brand first when making a purchasing decision, enhancing brand loyalty, and ultimately driving sales.

Enhanced Loyalty

When people feel involved with and understood by a brand, their trust deepens, laying the groundwork for lasting loyalty.

Customers who have a positive experience with your brand are more likely to become loyal advocates which can lead to increased retention, positive word-of-mouth, and long-term growth for the brand. Customers who have shared meaningful interactions with a brand are also more likely to return, and more likely to resist the lure of competitors.

Word-of-Mouth Promotion

People love to share extraordinary experiences. If you provide something unique and engaging, your audience will likely talk about it with friends, family and social media followers, spreading the word about your brand organically. This kind of endorsement carries significant weight and can have a more profound and lasting impact on potential customers than traditional advertising channels.

Word-of-mouth promotion thrives on authenticity and trust, both of which are intrinsic to experiential marketing. When people hear about a brand from someone they know and trust, they are more likely to view the recommendation positively.

Whether it’s an immersive pop-up store, an interactive virtual reality demo, or a live event, the experience’s novelty and impact drive people to talk about it. This organic sharing amplifies your brand’s reach, making word-of-mouth a powerful extension of your marketing effort.

Increased Understanding of Your Customers

Sn experiential marketing campaign invites participation and engagement. By interacting with your customers in a more personal way, you gain insights into their needs, preferences, and behaviors, and creates opportunities for customers to ask questions, express opinions, and share feedback directly with the brand.

You can observe how customers engage with your products or services in real-time. You can see what excites them, what concerns them, and what draws them closer to your brand. This knowledge allows the brand to adapt, innovate, and align its offerings more closely with what the audience truly wants, strengthening the relationship and enhancing overall business strategy.

How to Hire an Experiential Marketing Agency in NYC

Promobile Marketing is an experiential marketing agencies in New York City and are well-versed in creating unique, engaging experiences that connect brands with consumers.

Here’s a few things you might consider when looking to hire an experiential marketing agency in New York City:

Identify Your Needs and Set a Budget

Understand what your brand wants to achieve with an experiential marketing campaign. Is it brand awareness, product launch, customer engagement, or something else? This clarity will help align an agency with your goals.

Knowing your budget will help you narrow down your options and find an agency that can deliver within your financial constraints.

Research Agencies

Look for agencies with a strong presence and reputation. Promobile Marketing has been in business for over a decade, working with brands from start-ups to major CPG brands.

Check their portfolios, client testimonials, and case studies to gauge their experience and expertise in experiential marketing.

Promobile Marketing has extensive case studies posted on their website.

Consider Specializations

Some agencies might specialize in certain industries or types of experiences, such as technology-driven activations or sustainability-focused campaigns. Choose an agency that aligns with your brand and campaign objectives.

For example, Promobile Marketing specializes in mobile tours, product launches and demos, mobile and brick and mortar pop-up shops, and retail sampling.

Arrange Meetings

Schedule meetings with shortlisted agencies to discuss your needs, expectations, and their approach. This will give you a feel for their creativity, understanding of your brand, and compatibility with your team.

Evaluate Proposals

Request detailed proposals from the agencies that interest you. Compare their strategies, creativity, execution plans, timelines, and costs to make an informed decision.

Check References

If possible, speak with current or former clients of the agencies to get a firsthand account of their experiences working with them.


Promobile Marketing is a dynamic experiential marketing agency based in New York City. For over a decade, Promobile Marketing has collaborated with a range of brands—from budding startups to major CPG brands—on immersive marketing campaigns. Get in touch to discuss your next project.