At Promobile, we are committed to protecting the privacy and personal data of our users, customers, and visitors. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
Data Controller
Promobile Marketing, located at 1 Dock 72 Way 7th Floor Brooklyn, NY 11205, is the data controller for the personal data collected through our marketing services.
Types of Personal Data We Collect
We collect and process various types of personal data to provide our marketing services effectively. The personal data we may collect includes:
2.1. Contact Information: Such as your name, email address, phone number, and business details.
2.2. Demographic Information: Such as your job title, industry, and geographic location.
2.3. Website Usage Information: Such as your IP address, browser type, operating system, referring URL, and pages visited.
2.4. Communication Information: Such as records of your correspondence with us, including emails and phone calls.
Purposes of Processing Personal Data
We collect and process personal data for the following purposes:
3.1. Providing Marketing Services: To deliver our marketing services, including campaign management, analytics, and customer support.
3.2. Communication: To communicate with you regarding our services, respond to your inquiries, and provide relevant information.
3.3. Improving Our Services: To analyze and enhance our marketing services, understand user preferences, and customize our offerings.
3.4. Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and interests.
Legal Basis for Processing Personal Data
Our processing of personal data is based on the following legal grounds:
4.1. Contractual Necessity: The processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.
4.2. Legitimate Interests: The processing is necessary for our legitimate interests, such as providing and improving our services, marketing, and customer support.
4.3. Consent: Where required by applicable law, we will obtain your consent before processing your personal data for certain purposes.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Sharing and Transfers
We may share your personal data with third-party service providers and partners who assist us in delivering our marketing services. These recipients are contractually bound to process personal data only as instructed by us and in compliance with applicable data protection laws.
We may also disclose personal data if required to do so by law or in response to valid requests by public authorities.
Data Security
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.
Your Data Protection Rights
Subject to applicable data protection laws, you have the following rights:
8.1. Right to Access: You have the right to request access to the personal data we hold about you.
8.2. Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
8.3. Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
8.4. Right to Restriction: You have the right to request the restriction of processing of your personal data under certain circumstances.
8.5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
8.6. Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
8.7. Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to collect information about your browsing activity. This section explains what these technologies are, why we use them, and how you can control them.
9.1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help us recognize your browser, remember your preferences, and understand how you interact with our website.
9.2. Types of Cookies We Use
(a) Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable basic features like page navigation, secure areas, and form submissions. These cookies do not collect personal information and cannot be disabled.
(b) Analytics Cookies: We use Google Analytics (provided by Google LLC) to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as pages visited, time spent on pages, traffic sources, and general geographic location. This data is aggregated and anonymized. Google Analytics may transfer data to servers in the United States. For more information, see Google's Privacy Policy at https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
(c) Advertising and Remarketing Cookies: We use Google Ads conversion tracking and remarketing cookies (provided by Google LLC) to measure the effectiveness of our advertising campaigns and to show relevant advertisements to users who have previously visited our website. These cookies may collect information about your browsing behavior across websites to deliver targeted advertising. For more information about Google Ads and how to opt out of personalized advertising, visit Google's Ads Settings at https://adssettings.google.com or the Network Advertising Initiative opt-out page at https://optout.networkadvertising.org.
9.3. Third-Party Cookies
Some cookies on our website are placed by third-party services that appear on our pages. We do not control these third-party cookies. The third-party services we use include:
- Google Analytics (analytics and website performance)
- Google Ads (advertising conversion tracking and remarketing)
9.4. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling certain cookies may affect the functionality of our website.
9.5. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites you visit indicating that you do not wish to be tracked. Our website does not currently respond to DNT signals. However, you can manage tracking through the cookie opt-out methods described above.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information. This section describes those rights and explains how to exercise them.
10.1. Categories of Personal Information We Collect
In the preceding 12 months, we have collected the following categories of personal information (as defined by the CCPA):
(a) Identifiers: Name, email address, phone number, IP address, business name.
(b) Professional or Employment-Related Information: Job title, industry, company name.
(c) Internet or Other Electronic Network Activity Information: Browser type, operating system, referring URL, pages visited on our website, interactions with our online content.
(d) Geolocation Data: General geographic location derived from IP address.
(e) Commercial Information: Records of services purchased or considered, including service agreements and invoices.
10.2. How We Use Your Personal Information
We use the categories of personal information listed above for the purposes described in Section 3 of this Privacy Policy: providing marketing services, communicating with you, improving our services, and complying with legal obligations.
10.3. Categories of Personal Information Disclosed for a Business Purpose
In the preceding 12 months, we have disclosed the following categories of personal information to third-party service providers for a business purpose:
- Identifiers (to service providers who assist with email communications, CRM, and analytics)
- Internet or Electronic Network Activity Information (to analytics and advertising service providers, including Google)
10.4. Sale or Sharing of Personal Information
Promobile does not sell your personal information in exchange for monetary consideration. However, under the CCPA/CPRA, the use of certain advertising cookies (such as Google Ads remarketing) may be considered "sharing" of personal information for cross-context behavioral advertising purposes. You have the right to opt out of this sharing.
10.5. Your Rights Under the CCPA/CPRA
As a California resident, you have the following rights:
(a) Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
(b) Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
(c) Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
(d) Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
(e) Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information, you have the right to limit its use to certain specified purposes.
(f) Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge different prices, or provide a different level or quality of services because you exercised your rights.
10.6. How to Submit a Request
To exercise any of your rights under the CCPA/CPRA, you may:
- Email us at: info@promobilemarketing.com
- Call us at: 718.417.1900
We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf by providing written authorization.
We will respond to verifiable consumer requests within 45 days of receipt. If we need additional time (up to 45 more days), we will notify you in writing.
10.7. California "Shine the Light" Law
Under California Civil Code Section 1798.83, California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
To exercise any of these rights or for any inquiries or complaints regarding our handling of personal data, please contact us using the contact details provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and we encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Promobile Marketing
1 Dock 72 Way
Brooklyn NY, 11205
Email: info@promobilemarketing.com
Phone: 718.417.1900
We will aim to respond to your inquiries and requests in a timely and appropriate manner.